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It’s Called Presenting, Not Talking Out Loud
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It’s Called Presenting, Not Talking Out Loud
A Quick, Strategic Guide for Effective Presentations
By
Al Golzari
Copyright Ó 2018 by Al Golzari
All Rights Reserved
KINDLE VERSION
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INTRODUCTION
The purpose of this guide is relatively simple and
modest. The focus here is not on general business
communications but rather on presentations.
The motivation came from my desire to help, and the
belief that I bring something unique to the table.
Something that makes sense – for the majority of us.
In a natural way.
I don’t have any formal training in communications
aside from taking a communications course while I
was pursuing my MBA. Nor do I come from the
consulting, human resources or career coaching
worlds. My background is actually in consumer
product development and sourcing, in addition to
adjunct teaching in marketing,
innovation/entrepreneurship, and international
business.
However, I do consider myself a pretty solid natural
presenter. I’m a talker, not a writer, and have always
been told I had the “gift of gab.”
I accidentally fel into teaching business
communications at the graduate level a few years
ago. I’m a marketing guy and, in many schools, the
business communications program is housed within
the marketing department. I had innocently reached
out to the marketing chair of one of the universities
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I’m affiliated with and asked if he needed me to teach additional marketing classes the upcoming
semester. He asked if I would be wil ing to teach a
few sections of business communications since there
were some immediate vacancies at the time. I
briefly hesitated but figured I’d go for the challenge.
As with anything new, I needed to iron out the
wrinkles. It turns out, though, I was pretty good at
teaching business communications. My approach
was pragmatic – take my natural presentation skills
and marry them with all of the lessons I had learned
about effective business communications from my
industry experience.
Something inherently seemed to be working, and the
students generally seemed to be responding
positively. Some of the most insightful feedback I’ve
received have been comments like:
“I didn’t think I was going to get anything out of this
and saw it was another required, fluffy
communications class and a waste of my time, but
you real y taught me some useful things.”
“Your assignments, specifical y, gave me the
preparation I needed to land the job I wanted.”
So I stayed with it, serving at the pleasure of the
marketing chair and business communications
program director.
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Early on, I started to realize how much I already knew but never quite had the opportunity to share.
It turned out that these business communication
courses were precisely that missing forum. With my
corporate experience and some careful thought
came an opportunity to introduce my own
assignments, strategies and techniques. Some of
these were, and stil might be, a bit unorthodox, but
they work. This is what I’d like to share with you.
This guide – I’m purposely calling it a “guide” and not
a book— is not an attempt at yet another
communications text. There are enough of those.
I’m also not trying to compete with any of those
texts.
My background in marketing and innovation has
prepared me wel enough to ensure that I
differentiate myself among the competition. What
I’m providing you is a handy, user-friendly guide to
use in industry or school.
You’l find this more strategic than tactical, although
I blend both at times. That doesn’t mean it isn’t
practical; it very much is. In other words, if you first
fol ow the principles I’ve laid out in this guide and
apply them, no matter your skil level, I guarantee
you wil become a more effective speaker and
presenter.
Whether you need to brush up on your industry
skills, or enrol ed in a communications course or
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school in general, or if you are preparing for an
important presentation or speech, you can rely on
this guide as a handy reference. I am of the firm
belief that public speaking and presenting is an art,
not a science. And while some of us have natural
speaking abilities, we ALL need practice from time-
to-time.
I’m rooting for you…
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WHO THIS GUIDEBOOK IS FOR
This guide is for anyone doing presentations and
wants to:
• Improve
• Reinforce
• Build Confidence
The goal has been to create a guidebook that cuts
out all of the fat and unnecessary theory for those
who just need the keys. Some chapters are
approximately only a page to a page-and-a-half, by
design.
If you’re a practitioner in any industry and need to
make presentations, this guidebook can help.
If you’re a student enroled in a communications
course, my hope is that you can treat this guidebook
as a supplement to the other materials your
instructor has assigned. And it’s my sincere hope
that some instructors would adopt this guide as part
of their curriculum.
I wanted to simplify and make this as practical and
user-friendly as possible. As with all texts, you can
read this from start to finish, and I hope since there
aren’t many pages, you’l find it all concise and
useful. If you were to read this from start to finish,
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it’s probabl
y about a 90-minute read. However, you can also specifically flip to what you may need.
There’s a short bibliography section at the end of this
guide. Where I borrowed, I did my very best to give
credit where credit is due. But for the most part, the
content in this guide comes from my instinct and
experience. And I hope that helps add greater value.
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TABLE OF CONTENTS
This guide is divided into two parts: strategy and
execution.
STRATEGY:
CHAPTER ONE | THE THREE C’S ................................................. 12
CHAPTER TWO | ORGANIZATION AND PREPARATION .............. 16
CHAPTER THREE | LEARNING FROM COMEDIANS .................... 38
CHAPTER FOUR | AUDIENCE AND SELF-AWARENESS ............... 40
CHAPTER FIVE | OBJECTIVE ....................................................... 53
CHAPTER SIX | OWNING YOUR CONTENT ................................. 66
CHAPTER SEVEN | YOUR STYLE ................................................. 69
CHAPTER EIGHT | STORYTELLING, AUTHENTICITY, AND BEING
CONVERSATIONAL ..................................................................... 87
CHAPTER NINE | AGENDAS AND TRANSITIONS ........................ 92
EXECUTION:
CHAPTER TEN | PRESENTATION INTRODUCTIONS .................... 99
CHAPTER ELEVEN | SLIDES ..................................................... 110
CHAPTER TWELVE | DECIDING WHEN TO DO A PRESENTATION
WITHOUT SLIDES .................................................................... 123
CHAPTER THIRTEEN | HANDLING QUESTIONS ....................... 126
CHAPTER FOURTEEN | PRESENTATION CONCLUSIONS ......... 131
APPENDIX A | SLIDE EXAMPLES ............................................. 135
APPENDIX B | FAMOUS SPEECHES ......................................... 142
BIBLIOGRAPHY ........................................................................ 144
CHAPTER ONE | THE THREE C’S
I came up with the three C’s – Conviction. Clarity.
Context – a few years ago, after having witnessed
many powerful and effective presentations, and
equally as many ineffective ones.
CONVICTION
To speak with conviction means to speak with
passion. Although passion is a clichéd term, and I
hate clichés, it stil has value.
Speaking with conviction shows you own your
content. We’l discuss owning content in a separate
chapter. To own your content means you know what
you’re talking about or, at minimum, you give the
impression that you do. Sometimes that is enough.
This doesn’t mean you always have to be an expert
in every facet of the topic you’re presenting about,
but it does mean that you truly believe in the words
you’re saying.
I speak from experience; once you lose your
audience’s attention, you generally never get it back.
You really need to ask yourself, “If I’m not
enthusiastic, why should the audience be?”
Believe me when I say this: Conviction takes you
half way to the finish line in a presentation.
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You don’t need to scream or jump up and down or do cartwheels, per se. People might think you are
crazy.
However, speaking with conviction means that the
words that come out of your mouth flow so wel and
are so strong that they are hard to contest. Whether
people agree or not, everyone respects what you are
saying. Your words are unstoppable.
CLARITY
With all due respect, I find too many people today
speak with “marble mouth.” You’ve heard the term.
Their words seem a bit garbled. When speaking,
they don’t finish each word before beginning the
next one. I think most people can do something to
change that. Enunciate.
I also find that many people speak way too fast. Why
exactly? I’m not sure. I have some thoughts, but
that’s irrelevant to this discussion.
I’ve traveled to China for business many times over
the years. English-speaking Chinese people have
often told me that they enjoy speaking to me in
English because I don’t talk too fast or too slow, and
they can continue to enhance their English skil s. I’l
take the compliment.
When you speak, you should respect the words that
come out of your mouth. Why do so many of us
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wake up in the morning, put on nice clothes to either feel good about ourselves or to impress others, but
when it comes to our speech we don’t invest nearly
as much effort? We put so much energy into the
way we look and the latest trends on social media,
but we don’t concern ourselves nearly as much with
how we come across when we speak? I’ve never
understood that. Let’s stop making everyone else
rich and famous by giving them all of our attention.
Let’s invest in ourselves a bit.
Speaking with clarity is an investment that lasts a
lifetime.
This sounds corny, but the truth is I’ve never hired
someone who was qualified but had marble mouth
during an interview. Instead, I’ve always given
people who were well-spoken during an interview a
bit more preference, even if they had a slight deficit
in experience or a particular skil .
CONTEXT
If you’ve ever been given feedback that you speak
too much (like I have), you may have wondered why.
I’m going to guess that you were either slightly
bothered by or indifferent to the feedback. I can bet,
though, that no one ever mentioned how to help
correct that.
To speak with context is to be aware of who your
audience is, your surroundings and your end
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objective. I have a chapter on audience which wil further explain. For example, if you are doing a
business presentation on sourcing and supply chain,
consider how much you can reasonably assume your
audience already knows and what they need to
know. Stay within that range. Don’t provide
unnecessary information.
Furthermore, your tone should rest with whether
your audience is comprised of senior or junior
executives. Some people are better than others at
accomplishing this. Some of us, myself included,
need to practice.
This is particularly true when we are passionate
about the subject; we can sometimes get lost “in the
romance.” It’s important to keep in mind that not
everyone wil care about the topic as much as we do.
While that may be a bit discouraging at times, it’s the
truth.
In short, it’s important to give your audience what
they need—no more, no less.
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CHAPTER TWO | ORGANIZATION
AND PREPARATION
I’ve seen many presenters fall short of their own
expectations. They put in hours of preparation but
end up wondering why their presentations weren’t
as successful they expected. Often, the answer is
mispl
aced energy. They dedicate hours to designing
PowerPoint or Keynote slides, and focus too much on
aesthetics— font sizes, graphics, etc. These aspects
of presentations are important and necessary, but do
not qualify as preparation. They’re more technical.
By preparation, I am referring to strategic aspects —
defining your objective (in case you’re not clear), and
determining the overall structure to your
presentation.
To prepare is to organize. Organization is essential
for your ideas to flow in a seamless sequence that
makes sense. But it doesn’t have to be linear. It can, but it doesn’t have to be.
The good news is that there are many ways to create
and deliver an effective presentation. Movies, songs,
and books have structure. So should your
presentation. The fol owing sections of this guide
discuss the above points in greater detail, focusing
on the importance of strategic preparation.
Before you get into the fol owing chapters to better
understand each element, you need to come up with
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a macro-level plan to organize your presentation –
and figure out the best plan of attack.
Al presentations consist of three basic pieces (I
prefer to call them pieces as opposed to sections,
because I think that works a little easier in the mind):
• In the beginning, we have our introduction,
which actually can be two parts. There’s the
opening and the set-up (or preview). You don’t
always need to have an opening in your
introduction, but you may choose to, in order to
entice your audience from the very start
(assuming that you’l do an effective opening to
really engage your listeners). Please refer to the
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chapter on Presentation Introductions for more.
This is our set-up, and there are many ways to set
up a presentation.
• In the middle, we have the “meat” of our